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Welcome to our FAQs section. You will find general questions and answers concerning how auctions work,as well as more specific details concerning Walker's services. If you have specific questions about things that are not covered here, please do not hesitate to contact us directly. Click on the Contact button to find out how to reach us.

What does Walker's sell?
We hold many sales throughout the year, each covering a wide range of items:

  19th and 20th century Canadian paintings and sculptures
  18th, 19th and 20th century European paintings and sculptures
  18th, 19th and 20th century European, Canadian and American furniture and decorative arts
    (silver, porcelain, glass, oriental carpets and other objects)
  Inuit art (sculptures, prints and drawings, textile hangings, ceramics)
  First Nations art (masks and sculptures, paintings, prints, jewellery)
  Works on Paper (Canadian and International prints, drawings, and photographs)
  Asian arts (porcelain, sculptures, paintings, metalwork, furnishings)
  Rare books, maps, stamps, coins and medals and jewellery
  We also hold regular "Discovery Sales" featuring Estates and general household goods

A good way to learn about the types of things we sell – and the kinds of prices they sell for - is to visit our Calendar and Auction Results page.

Can I write to or speak with staff or a specialist?
Yes, you can. Click on our Contact button to find email, telephone (local and toll-free), fax and postal mail information.

How can I order illustrated Auction Catalogues?
Simply write or call us. Remember that we also post PDF and/or on-line catalogues on our home page Calendar section two-three weeks prior to each auction.

When is Walker's next auction?
Dates for all our upcoming auctions are available on our home page Calendar section.

I have an item of value, but I am not sure what it is worth?
Our experts will be happy to provide you with information regarding the value of your property. Please contact us by phone or email.

Please click on our Services button to learn more about our Valuations Services. If you want to sell your item we are happy to advise you about that as well.

I do not reside in the Ottawa area, how do I make arrangements to meet a Walker's representative?
Walker's specialists regularly travel to Montreal, Toronto and other cities to assess works for inclusion in our auctions. Please contact us to arrange for a confidential appointment.

I don't live in Canada. Can I still sell through Walker's?
Absolutely. We regularly sell works for American and European clients. Please contact us for more information.

Where is the nearest Auction salesroom?
Walker's principal selling sales room is located in Ottawa, Ontario, Canada. Periodically we hold auctions in other cities as well. Please contact us to find out about the next sale nearest you.

How can I find out the selling price of a particular lot, following an auction?
Simply click on the Past Auctions button and scroll down to the auction you are looking for. Then click on the View Results button to download the result sheet.

Is it possible to find out who bought an item that interests me?
Generally, no. Walker's has a strict privacy policy protecting names of buyers and sellers. Occasionally, in exceptional circumstances, but only with mutual consent, we will facilitate exchanging such information.

How much should I bid?

That's entirely up to you, but as a standard rule, you should indicate the largest amount that you are willing to pay. Keep in mind that if you are placing bids for more than one item, you could be the winning bidder for all of them! Therefore we caution you not to surpass the overall total that you're willing to pay. You can also give us instructions such as: "If I win this lot x, don't bid on lot y." Rest assured that our staff always attempts to execute your bid at the lowest amount possible, subject to the reserve price and/or competing bids for that lot.

Can I bid any amount?

Yes, but Walker's may contact you for clarification purposes. In deciding how much to bid, please keep in mind that some property is subject to a reserve (minimum) price. If the reserve is not met, the auctioneer reserves the right to "pass" on the item.

Can I change or cancel a bid?

Walker's requires a minimum notice of twenty-four (24) hours before the sale. This applies to absentee bids, bid changes, and bid cancellations. We must confirm that such notification has been received on time. You can notify us by telephone, email, fax or in person.

How will Walker's notify me after the auction?
Walker's will contact all successful bidders as soon as possible, which is normally the next business day. However, due to the hectic nature or size of some sales, a longer period of time may be necessary to notify all winning bidders.

Is there a charge for telephone bidding?

Walker's does not charge any fees for bidding services. However, long distance phone charges may be applied to your invoice.

What is an "Emergency Back-up" bid?

Walker's cannot accept any liability for a failure to reach you, either due to telephone difficulties or other unforeseen circumstances. You may, therefore, wish to consider an "Emergency Back-Up" bid which is a pre-arranged bid amount that a Walker's representative may execute on your behalf in the event that you cannot be reached by telephone when your item comes up for auction. A back-up bid is similar to an Absentee Bid.

What are the pros and cons of the different types of bidding?
Bidding in person in the auction room is the most exciting because you get to feel the "buzz" in the room, and because you get to experience the back and forth of the various bidding battles first hand.There is also a social aspect, since you get to meet other collectors. The other types of bidding (absentee, telephone and on-line) are designed for people who can't make it to the live auction.

Absentee bidding is slightly more reliable than the others because it is not so dependent on technology. It is also best for those who would be very hard to reach at the time of the auction. You just need to make sure that we get your bids well in advance. Absentee bidding is also best for those who think that they might get "carried away" in the excitement of the moment. On the other hand, an absentee bid has no real flexibility because of its fixed maximum; the bidder might be disappointed to find out later that they lost out by a relatively small amount.

Telephone bidding can be exciting as well because it is perhaps the closest you can get to being in the auction room. You get to speak with someone directly and you can make "gut" decisions in the moment. But you are dependent on technology, which can occasionally let you down. That's why you should consider an "Emergency back-up bid." Also, you must be prepared to listen carefully and speak loudly.

Internet "on-line" bidding is an alternative to telephone bidding for those who are completely comfortable using computers. It can be exciting too, especially since you are able to follow the entire auction "virtually." It has the same flexibility as telephone bidding because you can make decisions as bidding progresses. However, if there are any technical difficulties during the bidding process such as connectivity, software or hardware problems, you likely will not have time to re-join the bidding process before your lot is sold. Also, please make a note of fees that are levied by www.artfact.com.

Regardless of the type of bidding you choose, a successful bidder (the buyer) is required to pay a buyer's premium and applicable sales taxes. Shipping costs are also the buyer's responsibility.

Where are your auctions held?
Unless specifically indicated otherwise, live auctions are conducted at the TUDOR Hall located at 3750 North Bowesville Road, Ottawa, ON K1V 1B8.

When can I pick-up my lots that I have purchased?
Small items can be picked up during the auction. Large furniture pieces and carpets can be picked up right after the auction finishes. Items can also be picked up at the Tudor Hall on the day after the auction up until 11:00am. If you are planning to pick up lots at the Tudor Hall on the day after the auction, please call us at 613-809-3951 before 9:00 am to let us know. Large furniture pieces and carpets that are bought by local buyers especially need to be picked up by 11:00am of the day after. After that time, all items are moved to our warehouses located at 81 Auriga Drive, Unit 17. We then require at least 24 hours' notice of your requested pick-up date and time.


Telephone +1.613.224.5814
Toll free 1.866.224.5814 (Canada & US)
Fax +1.613.224.6329
Email info@walkersauctions.com